Administrative Functions
It focuses on local procedure establishment, administrative tasks, including passenger services, ramp operations, load control, security, and handling Carrier items' checking and forwarding.
Supervision and/or Coordination
Liasing with the Carrier's designated representative and verification of dispatch of operational messages, and more.
Station Management
Performing and reporting quality performance/measurements. It is dedicated management that provides representation on behalf of Carrier to act exclusively/non-exclusively.
Departure
It manages baggage, travel docs, upgrades, and pre-flight checks, including visas, passports, baggage, and boarding passes for passengers and carriers.
Arrival
It oversees aircraft door operations, transfers, baggage rechecks, passenger guidance, lost items, damaged property, tracing, delayed baggage delivery, and repairs/replacements.
Inter-modal Transportation by Road
Carrying out passengers and baggage via road, directly departing passengers to connecting transport, and handling the arriving passengers and baggage from the road transport.
